Política de Privacidad
Cómo recopilamos, usamos y protegemos tu información.
What we collect
We collect information you give us directly (name, email, WhatsApp number, medical goals) when you fill the assessment form. We collect payment information via Stripe (we never see your card number). We log basic technical info (IP, user agent) for security and audit.
Why we collect it
To match you with surgeons and clinics, to coordinate logistics (recovery house, transport), to send you a personalized quote, to comply with Colombian Ley 1581 de 2012 (Habeas Data), and to meet audit obligations for clinical data access.
Granular consent
Each of these is a separate opt-in at intake: (1) clinical data processing; (2) international transfer for AI-assisted analysis (your data may leave Colombia for this purpose); (3) use of photos for testimonial/marketing. You can withdraw any of these without losing access to the others.
How long we keep it
Clinical records: 10 years after last interaction, then deleted per Ley 1581 art. 11. Photos with consent: until you withdraw. Marketing data: 24 months from last interaction. Audit logs: 5 years.
Your rights
Access, update, delete (right to be forgotten), and portability of your data. Email privacy@health.andresmorales.com.co — we respond within 15 business days per Colombian Habeas Data law.
DRAFT — needs legal review. Esta plantilla necesita revisión por counsel colombiano calificado antes de publicar.